More Information for All Packages
- Please read the details that apply to your selected package.
Bartender Hire Only
- This option includes only the bartender for the agreed hours of service.
- The bartender will provide their own cocktail equipment (shakers, strainers, pour spouts, etc.).
- No glassware or ingredients will be provided by the bartender.
Flair Bartender Hire
- Our amazing flair bartenders will make cocktails while entertaining guests with flair tricks.
- This package does not include a flair show unless agreed upon by the Client and Spin and Shake.
Dry Bar Hire
- This option includes the bartender serving drinks, a mobile bar, and glassware.
- You can upgrade to a flair bartender if available for the specific day.
- The bartender can make as many cocktails as the Client requires using the Client's stock.
- For extra hours on the day, please contact Spin and Shake.
- The bar and glassware are owned by Spin and Shake, not the bartender.
All-Inclusive Packages
Bronze Package, Silver Package, Gold Package, Ruby Package, Diamond Package, Emerald Package, Platinum Package, Spin and Shake Package & Spin and Shake Pro
- These packages include everything needed for the cocktail service.
- Spin and Shake will provide ingredients for the specified number of drinks during service hours.
Important Notes:
Depending on your package, a fixed number of drinks are available during the service hours included. The bartender will not stay longer to make the remaining drinks if they are not consumed within this time. You can extend the service time - contact Spin and Shake if you would like to do so.
All-Inclusive Drinks Packages - Extra info
Where a Client purchases an all-inclusive drinks package, the package includes a specified total number of drinks to be served during the event. Unless otherwise agreed in writing, the total number of drinks purchased may be consumed across any combination of the available drink options included within the package.
The quantity of each individual drink type supplied may vary and will be allocated across the selected menu options. Where multiple cocktails, mocktails, beers, wines, proseccos, spirits, mixers, or other beverages are selected, stock levels for each product will be determined by Spin & Shake based on reasonable anticipated demand, event size, and operational requirements.
The Client acknowledges that the package does not include the full purchased quantity of every individual drink option. For example, a 300-drink package does not include 300 beers, 300 cocktails, 300 wines, 300 proseccos, and 300 mocktails. The total package allocation is shared across all selected drink choices.
Individual drink selections may become unavailable during service if demand for a particular product exceeds reasonable expectations. This shall not constitute a failure to provide the purchased package, provided the total number of drinks included within the package remains available for consumption.
Complimentary soft drinks, mixers, garnishes, and non-alcoholic accompaniments are supplied in reasonable and limited quantities unless otherwise agreed in writing. The depletion of such items during service shall not constitute a failure to deliver the agreed package.
Once the total number of drinks included within the package has been served, Spin & Shake's obligations under the package shall be considered fulfilled. Any additional drinks requested beyond the package allocation shall be subject to availability, written authorisation where required, and additional charges at the prevailing event rates.
Whilst Spin & Shake may, at its sole discretion, bring additional stock or offer guests the opportunity to purchase further drinks, Spin & Shake is under no obligation to do so unless expressly agreed in writing prior to the event.
Spin & Shake shall not be liable for any dissatisfaction arising from the depletion of a particular drink type, mixer, garnish, or accompaniment, nor from the unavailability of additional stock once the purchased package allocation has been exhausted.
Extra Drinks Purchase On The Event Day
If you run out of the pre-purchased drinks during the agreed hours of service, you can:
Call Spin and Shake to purchase extra drinks. This service is not always available unless arranged in advance (please refer to the extra stock question above). The bartender will start making extra drinks once Spin and Shake receive payment.
Extra Drinks Pricing
Standard Package: £8+vat per drink
Premium Package: £10+vat per drink
- The bartender will only make drinks within the agreed service time.
How to order extra drinks on the day?
- For corporate clients - Please send a written consent email to info@spinandshake.co.uk stating that you are happy to be charged for extra drinks on the day.
- Private clients: Please confirm the quantity of drinks to be purchased and then make a bank transfer from the same account used to pay your deposit to secure the service.
Post-Package Additional Drink Authorisations (Corporate Invoicing)
.1 Strict Written Authorisation Requirement If the Client’s pre-paid drink package concludes, the Company’s team is strictly prohibited from serving any additional drinks without formal written authorisation from the Client’s designated representative. This authorization must be provided on the day/night of the event via Email or WhatsApp before any extra drinks will be poured or served.
.2 Confirmation of Service Satisfaction The act of sending a written authorisation (via Email or WhatsApp) for extra drinks constitutes a formal, legally binding acknowledgement that the Client is satisfied with the service provided up to that point.
.3 The "Do Not Authorise" Rule The Company operates a strict policy regarding ongoing service quality and post-event billing:
- If you are satisfied with the service: You may proceed with sending written authorisation (Email/WhatsApp) for extra drinks to extend the service.
- If you are unsatisfied with the service: You must report the issue to the Line Manager immediately and you must not write or send any authorisation for further drinks.
.4 Irrevocability of Next-Day Invoices For the avoidance of doubt, lodging a complaint with the Line Manager during the event does not grant the Client the right to continue authorising extra drinks in writing and subsequently dispute the invoice for those items the following day.
Under no circumstances will the Company accept post-event invoice disputes, non-payment, or short-payment for additional drinks based on allegations of poor service. Once a written authorisation is received via Email or WhatsApp, the subsequent invoice for those specific items becomes fully payable, non-negotiable, and legally binding.
UNLIMITED PACKAGES
To ensure smooth service and clarity, please review the following terms and conditions:
- Guest Count & Additional Charges
- Your package is based on a certain number of guests agreed prior bookings guests.
If the actual guest count exceeds the agreed number of guests, we will charge an additional £30-50 per person on the day via card payment. This rate will be calculated based on your agreed package price - Its usually £10 per person more than the price per person the package has.
- If your guest count drops, we do not offer refunds or reductions, as supplies and staffing are planned in advance.
- Service Duration & Extensions
- The bar service will run for agreed hours prior events or like package breakdown.
- Extensions will not be possible, as we require advance payment and pre-planned stock. Please ensure your service time meets your event needs.
- Responsible Drinking Policy
- We promote responsible alcohol service and reserve the right to refuse service to intoxicated guests.
- Guests must not provide alcohol to underage individuals.
- Straight shots or double servings may be restricted at our discretion.
- To ensure smooth service and responsible drinking, each guest will be limited to a maximum of two drinks per order at the bar.
This policy helps prevent long queues and allows our team to serve everyone efficiently and fairly. Rest assured, the bar will be fully stocked and serving throughout the agreed service time.
- Alcohol Licensing & Venue Compliance
- The client is responsible for ensuring the venue permits an open bar service.
If an alcohol license (TEN) is required, it must be arranged by the client. It's also advised booking with plenty of time to make sure the council have enough time to issue the TEN. Spin And Shake Limited is not liable for the TEN applications.
- Bar Staff Safety & Conduct
- Any aggressive or inappropriate behavior towards bar staff will result in immediate service termination without refund.
- The client is responsible for any damages to bar equipment caused by guests.
IMPORTANT INFORMATION
- The bartender will finish the service when the drinks run out.
- We could deliver the bar and glasses one day before your event to avoid delays. This can be agreed beforehand to confirm availability.
- The mobile bar and glassware will not stay overnight after the service is finished. If needed to stay overnight, a bar hire charge will apply.
Please remember: The stock belongs to Spin and Shake and will not be left at the venue or house. Spin and Shake charges for the service; the packages include a set number of drinks. The stock, including bottles of spirits and liqueurs, belongs to Spin and Shake, not the Client.
- The glassware that is lost or broken by the guests will be charged to the Client at £1 for highball and rocks glass and £3 for Martini and Coupette.
PREMIUM PACKAGES
Please choose one premium spirit for each (e.g. one vodka, one gin, etc.) from the package list, or contact us if you need clarification. If this is not provided, the team will pick them for you.
Cleaning
- During service: our bartenders will maintain a clean and tidy workspace throughout the event, keeping surfaces orderly while providing service.
End of Shift: our team will clean and pack up the mobile bar and all related equipment after the service. Please note that floor cleaning is not included. If floor cleaning is required, this must be arranged with the sales team in advance.
Venue-Supplied Bar Area: If the event takes place at a venue that provides a bar, the Spin and Shake team will clean the bar area to the best of our ability after the service. This excludes cleaning the floors, removing or collecting venue-provided bins, and handling the venue's glassware unless otherwise agreed in advance.
Responsibility for Venue Property: Spin and Shake is not responsible for collecting or cleaning venue-owned items such as glassware, plates, cutlery, or furniture unless previously arranged.
Access & Venue Requirements
- It is the client’s responsibility to provide accurate information regarding venue access at the time of booking.
If the event location is not on the ground floor, the client must confirm whether a suitable and functioning lift is available for transporting equipment. This lift must be large enough to accommodate mobile bars, trolleys, and other heavy items safely.
In the event that:
No lift is present or accessible when previously confirmed
The lift is out of order on the day
Access involves stairs or narrow passageways not disclosed in advance
Spin and Shake Ltd reserves the right to:
Charge an additional labour or manual handling fee to safely complete setup
Refuse or cancel service if the delivery is deemed unsafe for staff or equipment
- The client will remain fully liable for the agreed service cost in cases where access issues prevent safe delivery due to inaccurate or incomplete information provided at booking.
RIGHT TO REMEDY
- We reserve the right to be contacted during the event if any issues arise, allowing us the opportunity to address them promptly and ensure a great experience.
- Complaints not reported on the day of the event will not be taken seriously or accepted, as we have a manager on shift during evenings to ensure any issues can be resolved immediately.
- Line manager contact number - 07719407252
- For any questions, please get in touch with us.
Full terms and conditions here - https://spinandshake.co.uk/terms-and-conditions
We look forward to your event!
Warmest regards
